Our counsellors are experienced in helping people to manage the thoughts, feelings and behaviours associated with road trauma. 

Counselling sessions are free of charge, confidential and available to people who are Victorians or have experienced a road incident in Victoria.  You can request support from us at any time, as there are no time limits on access to our service. You do not need a referral. 

Counselling sessions may be conducted face-to-face, online or by telephone. 

Our clients include bereaved families, friends and colleagues, injured people and carers, drivers and passengers, and people who were first-on-scene, witnesses, citizens who offered assistance, and emergency service workers. 

Click here to access information to help you, and ways to cope with these natural reactions. 

You do not need a referral to access our services. We are open Monday to Friday from 9 am to 5 pm. To make an appointment, please call 1300 367 797 or complete an enquiry form here.

 A video talks about our counselling and support services. Please note this video contains lived experience stories.


Mustafa talks about what happens in a counselling session.



Lorraine talks about what you can do as a parent or carer for a child impacted by road trauma to help them.


 Leanne talks about how to book in for a counselling session.


Claire talks about what you could say to someone impacted by road trauma.