ABOUT AMBER COMMUNITY
Road Incident Support & Education
At Amber Community, we believe no one should face the impact of road trauma alone.
For more than 30 years, we have provided free counselling and support to people affected by road incidents, including family members, friends, witnesses, first responders, drivers and community members. Through education, advocacy and lived experience programs, we also work to reduce the impact of road trauma and help create safer communities.
Watch our story to learn more about who we are, what we do, and the difference your support makes.
Counselling and support services
We provide professional counselling services across Victoria, catering to individuals directly or indirectly impacted by road incidents.
Our dedicated team provides face-to-face, online, and telephone counselling free of charge.
Our support extends to bereaved family members, witnesses, drivers, first-on-scene, emergency service personnel, and the broader circle of families and friends. Additionally, we provide opportunities for peer support through activity groups, where individuals with personal experience can actively engage and be supported.
Education services
Amber Community delivers a range of education programs addressing the behaviours and attitudes of drivers to reduce the incidence of road crashes, injuries, and fatalities, and the subsequent trauma and grief.
Our comprehensive education programs are delivered by trained facilitators, often in collaboration with emergency service professionals and volunteers who share their own experiences. These programs target diverse audiences, including community and youth groups, the business community, and individuals involved with the Magistrates’ and Children’s Court of Victoria.
Our vision
To reduce the incidence and impact of road trauma.
Our purpose
Amber Community is a not-for-profit organisation contributing to the safety and wellbeing of Victorian road users. We provide counselling and support to people affected by road trauma and address attitudes and behaviours of road users through education.
Our values
Caring
We are committed to serving our clients with empathy and compassion.
Integrity
We display integrity, respect and dignity in all our dealings with clients, stakeholders and members of our workforce.
Quality
Our focus is on the people we serve, and we strive for excellence in service delivery, evaluation and continuous improvement.
Accountability
We are accountable for our actions in working to deliver our services and our mission.
Our unique approach
We blend a mix of programs and foster close collaboration between our professional staff, dedicated volunteers, and road safety sector partners. This unique approach is the cornerstone of our organisation, ensuring that we contribute effectively to the safety and wellbeing of all road users.
Amber Community is a not-for-profit organisation driven by a deep commitment to enhancing road users’ safety and overall welfare.