Head Office
03 8877 6900
Counselling 1300 367 797

Wurundjeri Country
Suite 2/109 Whitehorse Road
Blackburn VIC 3130
Open Monday to Friday 9.00 am to 5.00 pm

Regional Coordinators
North West Metro
South East Metro
Barwon South West
Loddon Mallee

General contact form

Complete the form below to get in touch by email. By selecting the area relevant to your query, we’ll make sure your email gets to the right person so they can respond. Please keep your message brief.

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Amber Community is open Monday to Friday from 9.00 am to 5.00 pm.

We are closed on weekends, after hours and on public holidays, you can leave a message with us on 1300 367 797, and we will respond to your inquiry as soon as possible on the next business day.

We do not offer crisis support if you or someone close to you is experiencing distress or is in immediate danger dial 000.


Parking and public transport information for visitors to our head office:

On-site car parking is available behind the buildings for visitors.

The main public transport is by train services at Blackburn Station via the Belgrave and Lilydale lines.
Blackburn Station
Station St/Railway Rd, Blackburn VIC  3130


National helplines and websites:

Lifeline  13 11 14
A free, private and confidential, 24/7 telephone and online crisis support and suicide prevention service.

Suicide Call Back Service  1300 659 467
A nationwide service that provides 24/7 telephone, video and online professional counselling to people affected by suicide.

Kids Helpline  1800 551 800
A free, private and confidential, 24/7 telephone and online counselling service specifically for young people aged between 5 and 25.

MensLine Australia  1300 789 978
A 24/7 telephone and online support, information and referral service, helping men to deal with relationship problems practically and effectively.

Beyond Blue  1300 224 636
A free, private and confidential, 24/7 telephone and online crisis support, provides information, advice and may point you in the right direction so you can seek further support.

GriefLine 1300 845 745 (landline only) or (03) 9935 7400
A dedicated loss and grief nationwide telephone (from Midday to 3 am, 7 days a week) counselling service and online support 24/7. All calls are confidential and free.

Helpful contacts for Aboriginal and Torres Strait Islander people on the Beyond Blue website


Other state road trauma agencies:

New South Wales: Enough is Enough | (02) 9542 4029
South Australia: Road Trauma Support Team South Australia | 1800 069 528
Tasmania: Road Trauma Support Tasmania | 1800 069 528
Western Australia: Road Trauma Support Western Australia | (08) 6166 7688 or 1300 004 814

Translating and Interpreting Service (TIS National)  131 450
A 24/7 phone interpreting service available to help you get in touch with any of the above services.