Head Office
03 8877 6900
Counselling and Support Services 1300 367 797

Wurundjeri Country
Suite B, Ground Floor, Building 2, 630 Mitcham Road
Mitcham VIC 3132
Open Monday to Friday 9.00 am to 5.00 pm
Please note our office will be closed from 12pm Friday 22 December and reopen 9am Tuesday 2 January 2024. 

For crisis support during this time, please contact:
Lifeline  13 11 14
Beyond Blue  1300 224 636
GriefLine 1300 845 745 (landline only) or (03) 9935 7400

Alternatively, please feel free to leave a message at 1300 367 797, and we will get back to you on our return.

Education Services Regional Coordinators
North West Metro
South East Metro
Barwon South West
Loddon Mallee

General contact form

Complete the form below to get in touch by email. By selecting the area relevant to your query, we’ll make sure your email gets to the right person so they can respond. Please keep your message brief.

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Amber Community is open Monday to Friday from 9.00 am to 5.00 pm.

We do not offer crisis support. If you or someone close to you is experiencing distress or is in immediate danger, dial 000.

We are closed on weekends, after hours and on public holidays, you can leave a message with us at 1300 367 797, and we will respond to your inquiry as soon as possible.


Parking and public transport information for visitors to our head office:

For visitors, there is half-hour and two-hour parking out the front of the building on Redland Drive. There is all-day parking opposite the building. Make sure you check the parking signs.

The main public transport is by train services at Mitcham Station via the Belgrave and Lilydale lines.
Mitcham Station (1.7 km from the office)
Mitcham Rd/Calcutta St Mitcham VIC 3132

Bus 736 or 765 from Mitcham Station (Delhi St/Mitcham Road) departs every 15 minutes and drops off at Premier Ave/Mitcham Road.

National helplines and websites:

Lifeline  13 11 14
A free, private and confidential 24/7 telephone and online crisis support and suicide prevention service.

Beyond Blue  1300 224 636
A free, private and confidential 24/7 telephone and online crisis support provides information and advice and may point you in the right direction so you can seek further support.

Compassionate Friends Victoria 1300 064 068
A support organisation for grieving parents, siblings and grandparents in the event of the death of a child – of any age or from any cause. 24/7 grief telephone support.

GriefLine 1300 845 745 (landline only) or (03) 9935 7400
A dedicated loss and grief nationwide telephone (from Midday to 3 am, 7 days a week) counselling service and online support 24/7. All calls are confidential and free.

Kids Helpline  1800 551 800
A free, private and confidential, 24/7 telephone and online counselling service specifically for young people aged between 5 and 25.

MensLine Australia  1300 789 978
A 24/7 telephone and online support, information and referral service, helping men to deal with relationship problems practically and effectively.

13 Yarn 139 276 
24/7 national crisis support for Aboriginals and Torres Strait Islanders.

Orange Door check their website contact numbers.
Help and support for family violence and families in need of support with wellbeing and development for children. 

QLife Australia 1800 184 527 – (3pm to 12 midnight, 7days)
Switchboard (Victorian based)
Provides anonymous and free LGBTIQ+ peer support and referral for people in Australia.

Suicide Call Back Service  1300 659 467
A nationwide service that provides 24/7 telephone, video and online professional counselling to people affected by suicide.


Other state road trauma agencies:

South Australia: Road Trauma Support Team South Australia | 0400 705 066
Tasmania: Road Trauma Support Tasmania | 0427 487 251
Western Australia: Road Trauma Support Western Australia | (08) 6166 7688 or 1300 004 814

Translating and Interpreting Service (TIS National)  131 450
A 24/7 phone interpreting service is available to help you get in touch with any of the above services.